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Technology

Retired Professional Technology Concierge

Personalized Technology Support From One Trusted Point of Contact

Technology has become increasingly complex, particularly for retired professionals who continue to rely on computers, email, printers, smartphones, tax software, online banking, and cloud services.



Our Technology Concierge Service provides a single, trusted point of contact for all your technology-related needs, offering personalized support, continuity, and convenience whenever assistance is required.

Speak With a Technology Concierge

Technology Support Designed Around You

Our service is designed for retired lawyers, accountants, consultants, executives, physicians, and other professionals who want their technology to remain reliable, secure, and easy to manage.


Rather than contacting multiple vendors or searching for different support resources, you can rely on one trusted advisor to coordinate and manage your technology needs from start to finish.

What we do:

  • Computer procurement and replacement planning
  • Windows and Mac support
  • Microsoft 365 and email support
  • Printer and scanner support
  • Home office technology support
  • Smartphone and tablet assistance
  • Password and account management guidance
  • Cybersecurity and fraud-prevention guidance
  • Software installation and updates
  • Data migration and device replacement
  • Coordination with third-party vendors and software providers
  • Remote and onsite support

 Pricing Plans

Choose Your Concierge Service Plan

Essential Concierge

$299

/ month

Dependable remote support for essential technology needs.
Select this Plan
Key Features
  • Up to 2 hours of remote support per month
  • Annual technology review
  • Security and update monitoring
  • Technology purchasing guidance
  • Priority email support

Professional Concierge

$499

/ month

Comprehensive remote and onsite support for your devices and home office.

Select this Plan

Key Features

  • Up to 4 hours of combined remote and onsite support per month
  • Annual technology roadmap
  • Device replacement planning
  • Home office support
  • Priority phone and email support
  • Discounted additional labour

Executive Concierge

$899

/ month

White-glove technology support for you and your household.

Select this Plan
Key Features
  • Up to 8 hours of combined remote and onsite support per month
  • White-glove support for all personal technology
  • Priority response
  • Family household technology assistance
  • Annual technology refresh planning
  • Coordination with software vendors and service providers
  • Preferred labour rates for project work

Additional Services and Support

Hours beyond the monthly plan allocation are billed at:
  • Remote support: $175 per hour
  • Onsite support: $225 per hour
Additional support is billed in 30-minute increments.
New computer deployments, major migrations, data recovery, office relocations, and other project-based work are quoted separately.

A Typical Client Scenario

A retired lawyer purchases new tax software and needs a new Windows 11 computer. They also require data migration from an older system, help resolving printer connectivity issues, assistance configuring email and Microsoft 365, and occasional guidance with passwords, security alerts, or smartphone problems.


Instead of searching for different vendors and support resources, one call or email connects them with a trusted technology advisor who manages the entire process.

Common Questions

Frequently Asked Questions

What does Cole Systems do?
We help businesses build, manage, and protect their technology and digital presence. Our services include IT support, cybersecurity, data protection, website design and development, brand design, and custom system development and management. From your brand identity to the systems behind your operations, we bring everything together to support your business.
We work with small and medium-sized businesses, professional service firms, nonprofits and charities, legal and accounting practices, and remote teams. Whether you need reliable IT support, a new website, a stronger brand, or a custom business system, we tailor our services to your goals. We also offer personalized technology support for retired professionals.
Yes. We help protect your business through network security, email filtering, secure remote access, and multi-factor authentication. We also provide employee security awareness training and simulated phishing exercises to help your team recognize threats and reduce the risk of cyberattacks.
Yes. We help safeguard business-critical information through secure backups, remote data replication, and backup integrity testing. If data is lost or your systems are disrupted, we can assess your recovery options and help restore available backups to minimize downtime.
Yes. We help remote and hybrid teams stay connected with device management, cloud tools, email support, and secure access to business systems. Whether your employees work from home, in the office, or across multiple locations, we help keep their technology reliable and company information protected.

Get Started

Ready to Make Your IT Easier to Manage?

Talk to Cole Systems about your current technology challenges, security concerns, backup needs, or infrastructure goals. We’ll help you understand what needs attention and recommend practical next steps for your business.

Schedule a Consultation