How to Send a
Changing the From Address
These instructions apply to organizations where users share a single fax mailbox among multiple users. Typically, the allowed email sending address attached to your account will be fax@my-company-email.com (where @my-company-email.com is your company email domain).
If you have your own personal fax number and account, skip steps 2-7 and send from your own email address instead.
1.
Compose New Email: Start by creating a new email message in Outlook.
2.
Options Tab: If this is your first time sending a fax from this computer, click the “Options” tab in the top menu.
3.
Show Fields: Click the “From” button under the “Show Fields” section to enable the “From” field in your email.
4.
From Drop-Down: The From drop-down menu will now be available next to the “Send” button. Click it.
5.
Select Other Address: Choose “Other Email Address…” from the “From” drop-down menu.
6.
Specify Fax Account: In the “Send From Other Email Address” dialog box, type “fax” in the text box or use the “From…” button to locate your outgoing fax account.
7.
Confirm: Click “OK” to save your selection and proceed with sending the fax.
Composing and Sending the Email
8.
Email Recipient: Enter the recipient’s fax number, including the country code, followed by “@faxout.ca”.
Example: 17085551234@faxout.ca
9.
Email Subject: The subject of your email will appear in the “Re:” field on the fax cover page.
10.
Email Body: The body of your email will be added to the “Comments” section on the fax cover page.
11.
Attachments: Any documents attached to your email will be converted to images and included as additional pages in the fax.
12.
Attach as copy: Make sure to select “Attach as copy” to send the file rather than a link to it.
13.
Send Fax : Once everything is ready, click the “Send” button to submit your fax for processing.
14.
Processing Time and Status: The fax may take 10 minutes or more to be processed, depending on the number of pages.
If you have your own personal fax number and account, skip steps 2-7 and send from your own email address instead.
15.
Check Status:
To check the status or manage your faxes, log in to
https://fax.cole.systems
.
How to Send a Fax by Email
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1.
Changing the From Address
These instructions apply to organizations where users share a single fax mailbox among multiple users. Typically, the allowed email sending address attached to your account will be fax@my-company-email.com (where @my-company-email.com is your company email domain).
If you have your own personal fax number and account, skip steps 2-7 and send from your own email address instead.
- Compose New Email: Start by creating a new email message in Outlook.
- Options Tab: If this is your first time sending a fax from this computer, click the “Options” tab in the top menu.
- Show Fields: Click the “From” button under the “Show Fields” section to enable the “From” field in your email.
- From Drop-Down: The From drop-down menu will now be available next to the “Send” button. Click it.
- Select Other Address: Choose “Other Email Address…” from the “From” drop-down menu.
- Specify Fax Account: In the “Send From Other Email Address” dialog box, type “fax” in the text box or use the “From…” button to locate your outgoing fax account.
- Confirm: Click “OK” to save your selection and proceed with sending the fax.
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Next Step
2.
Composing and Sending the Email
-
Email Recipient: Enter the recipient’s fax number, including the country code, followed by “@faxout.ca”.
Example:17085551234@faxout.ca - Email Subject: The subject of your email will appear in the “Re:” field on the fax cover page.
- Email Body: The body of your email will be added to the “Comments” section on the fax cover page.
- Attachments: Any documents attached to your email will be converted to images and included as additional pages in the fax.
- Attach as copy: Make sure to select “Attach as copy” to send the file rather than a link to it.
- Send Fax: Once everything is ready, click the “Send” button to submit your fax for processing.
-
Processing Time and Status: The fax may take 10 minutes or more to be processed, depending on the number of pages.
You will receive a message in your fax mailbox with the final status—whether successful or if there was a communication failure. - Check Status: To check the status or manage your faxes, log in to https://fax.cole.systems .
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