How to Spot Hidden Malware on Your Devices

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Malware is a harmful software that can damage devices, steal data, and slow performance. It spreads through unsafe downloads, phishing emails, and malicious websites. Signs include sluggish performance, pop-ups, and high data usage. Protect yourself by using antivirus software, updating software, avoiding suspicious links, and practicing good cybersecurity habits.

Navigating CAN/CIOSC Security Compliance

CAN/CIOSC 104:2021 is a Canadian national standard outlining baseline cybersecurity controls for small and medium-sized organizations. It provides a tiered approach (Levels 1 and 2) to implementing these controls, progressing from basic security practices to more advanced measures.

Embracing AI: How Businesses Can Thrive with Ethical Adoption

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The 2024 Work Trend Index reveals AI’s growing role in workplaces, emphasizing ethical use, employee collaboration, and upskilling. Businesses adopting AI effectively can enhance productivity, attract talent, and navigate transformation successfully.

Navigating the Challenges of Data Lifecycle Management   

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Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data. Businesses generate and store vast amounts of data. As this happens, the importance of […]

The Technologies Shaping the Future of Customer Experience

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Discover how cutting-edge technologies like AI, omnichannel support, and self-service platforms are reshaping customer service, boosting efficiency, personalization, and satisfaction to meet evolving customer expectations and stay competitive.

6 Simple Steps to Enhance Your Email Security

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Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical. Ninety-five percent of IT leaders say cyberattacks have become most sophisticated. Over half (51%) have already seen AI-powered attacks in […]